Buyer FAQ: Sourcing from Poleview
Answers to the questions brands, private label owners and Amazon sellers ask most often about working with a personal care manufacturer.
About the Company
Who we are, where our factory is and how long we have been making personal care products.
Products and Customization
Product ranges, OEM, ODM and private label options, formulas and packaging.
Quality and Certifications
Quality systems, audits and certificates that support your compliance needs.
Ordering, MOQ and Samples
How to start an order, request samples and understand pricing and lead time.
Shipping and Support
Worldwide delivery, packaging for transit and after-sales communication.
About the Company
Who is Poleview?
Poleview Group (brand: Poleview) is a personal care and skincare manufacturer in China, established in 1995. Our legal entities are Poleview Biotechnology Co., Ltd. and Boymay Cosmetics Co., Ltd.
Where is your factory located?
We are based in Huizhou City, Guangdong Province, China. Our address is 3-5F, Building A, No. 3-1, Xinhu Road, Ma 'an Town, Huicheng District, Huizhou City, Guangdong Province, China.
How big is your factory and team?
Our factory covers 40,000 square meters and we have over 200 employees, with more than 20 production lines.
How much experience do you have?
We have been manufacturing since 1995, which gives us about 30 years of experience in personal care manufacturing. We are trusted by more than 500 brands.
Who are your typical customers?
Our main customers are brands, including private label brands and Amazon sellers. Products ship worldwide to markets around the world.
Products and Customization
What product categories do you make?
Our range includes shower steamers, bath bombs, bar soap, soap base, hair care bars, body care, bath salts and cleaning tablets. We also offer scented candles, hand soap effervescent tablets, bath gift sets, soap dishes and holders.
Do you offer OEM, ODM and private label services?
Yes. We offer OEM, ODM and private label manufacturing for bath, body, hair care and cleaning products.
Can I develop a custom formula?
We have more than 3000 formulations available as a starting point. Tell us your target fragrance, texture and function, and our team will discuss the options. Development time and fees: [to be confirmed].
What types of bar soap and soap base do you offer?
Bar soap options include handmade, cold process, natural, goat milk, antibacterial, exfoliating, kojic acid and turmeric soap. Soap base options include glycerin, goat milk and melt-and-pour base.
Do you make gift sets and custom packaging?
We make bath gift sets and bath bomb sets, and can discuss packaging for your brand. Available packaging materials and artwork requirements: [to be confirmed].
Quality and Certifications
Which quality management standards do you follow?
Our listed certifications include ISO 22716 and GMPC / GMP for cosmetics manufacturing practice. Please contact us for the current certificate copies.
Have you passed social compliance audits?
We hold SMETA / Sedex audit certification. Ask us for the latest report details: [to be confirmed].
What other certifications are listed?
Other listings include ISO 9001, SGS, TRA, FSC and FDA. For FDA, the registration or testing status for a specific product should be confirmed with our team before you rely on it.
What does your production environment look like?
We operate a dust-free workshop with automatic stamping, filling, labeling and packing machines.
Can you provide documents for my target market?
Tell us your destination market and product, and we will advise which documents we can supply. Specific document availability: [to be confirmed].
Ordering, MOQ and Samples
What is your minimum order quantity (MOQ)?
MOQ depends on the product and level of customization. Current MOQ for your item: [to be confirmed]. Send us your requirements for a precise answer.
Can I get samples before placing an order?
Sample requests are welcome. Sample policy, fees and lead time: [to be confirmed].
How do I request a quotation?
Use the inquiry button on this page and share your product type, quantity, packaging and target market. Pricing is quoted per project: [to be confirmed].
What is your typical lead time?
Lead time varies by product, order size and packaging. Standard production lead time: [to be confirmed].
What payment terms do you accept?
Payment terms are agreed per order. Accepted methods and deposit terms: [to be confirmed].
Shipping and Support
Which countries do you ship to?
Our products ship worldwide to markets around the world. Shipping methods and Incoterms: [to be confirmed].
How are products packed for export?
Products are packed with automatic packing machines and prepared for transit. Export carton specifications: [to be confirmed].
Can you support Amazon sellers with labeling and packing?
We work with Amazon sellers and private label brands, and have automatic labeling and packing equipment. Specific labeling requirements: please share them in your inquiry.
How do I contact your team after ordering?
You can reach us by email, phone or WhatsApp using the contact details at the bottom of this page, or via the contact page.
Still have questions?
Tell us about your product idea, target market and quantity. Our team will get back to you with suitable options.
Send an Inquiry